Coming soon
Coming soon, and fairly: when you move up a size partway through the year, you choose. Keep your renewal date and pay just your fair share for the months that are left – for example, Sally has 9 months left and moves from $12.99 to $18.99, so she pays $4.50. Or start a fresh 12 months and get a 13th month on us – the part of her year she's paid for and not used comes off, so Sally pays $9.25 today for 13 months. With 3 months or fewer left, only the fresh start is offered. The 13th month is our thank-you for growing, so it's for moving up a size – not a first purchase or a renewal – and it can't be added to a money-off code on the same payment. Nothing is ever shrunk or locked for growing.
Still stuck? Talk to a real person: send us a message, or email support@mywholefamilytree.com